Priced by your installed base
Priced by the machines you have in the field — never per user seat. Unlimited internal users on every plan, and the operators who scan a machine never need an account.
For businesses only. Not available to consumers. No VAT is added for businesses outside the EU. Month-to-month.
Starter
Up to 200 active machines in the field
Unlimited plants
Fits a first product line or a smaller installed base
- Released troubleshooting with technician service codes
- Fault reports with photo & video, by email and signed webhook
- Your branding, operator portals, CSV import & export
- Unlimited internal users; roles incl. technician & read-only
- QR machine records, documents, spare parts & maintenance
- Spot content gaps & trace changes
Series
Up to 500 active machines in the field
Unlimited plants
- Released troubleshooting with technician service codes
- Fault reports with photo & video, by email and signed webhook
- Your branding, operator portals, CSV import & export
- Unlimited internal users; roles incl. technician & read-only
- QR machine records, documents, spare parts & maintenance
- Spot content gaps & trace changes
Order online · Pay by card
Professional
Up to 1,000 active machines in the field
Unlimited plants
Fits a full installed base across many customers and plants
- Released troubleshooting with technician service codes
- Fault reports with photo & video, by email and signed webhook
- Your branding, operator portals, CSV import & export
- Unlimited internal users; roles incl. technician & read-only
- QR machine records, documents, spare parts & maintenance
- Spot content gaps & trace changes
Order online · Pay by card
Scale
Up to 5,000 active machines in the field
Unlimited plants
Fits a group with several product lines
- Released troubleshooting with technician service codes
- Fault reports with photo & video, by email and signed webhook
- Your branding, operator portals, CSV import & export
- Unlimited internal users; roles incl. technician & read-only
- QR machine records, documents, spare parts & maintenance
- Spot content gaps & trace changes
No feature is reserved for a higher plan.
Order online · Pay by card
For installed bases above 5,000 machines, for several sites or group companies, and for requirements the fixed plans do not cover. Price, capacity and contract terms are agreed with you — the features are the same as on every plan.
All fixed plans can be ordered directly online and paid by card. Access starts only after full payment is confirmed.
- Monthly term, minimum term one month.
- Cancel at any time with effect from the end of the current month, in your account.
- When the contract ends, a scan of your plates shows a notice page with your contact details. Your data is not deleted.
Servotag Pro is available to business customers only. All prices are net. Your billing country determines the currency and tax: Germany adds 19% VAT; EU businesses with a verified VAT ID are invoiced without VAT (reverse charge); businesses outside the EU are invoiced without German VAT. Obligations in the customer’s country still apply. Every fixed plan is paid by card through Stripe. Only custom Enterprise requirements need a custom quote.
Why Servotag Pro and not Servotag?
Built for industrial machinery and manufacturer service: maintenance plans, documented history, an operator portal and role-based access. Changes are logged for traceability.
Charge for the installed machine base — not for how many employees use the dashboard.