One after-sales layer for your entire installed base.
Whether you build the machines, import them, or keep somebody else’s running: every filling system, labeler, capper and conveyor gets its own machine record — and your service team gets faults with the machine already identified.
Machine builders & OEMs
The QR plate ships with the machine. Every unit you deliver joins your installed base on day one — and that plate keeps opening the same machine record, under your name, with no expiry date on the code.
Importers & distributors
You carry the service duty for machines you did not build. One consistent front door across every brand you carry.
Service companies
Multi-brand fleets across dozens of plants: one way for operators to ask, one inbox for you, one history per machine.
Line builders & integrators
A line is never one supplier. Each machine gets its own plate and its own record — the line stays legible when something stops.
After-sales & spare parts
The parts inquiry starts at the machine that needs the part — manufacturer, machine type, serial number and site are attached automatically.
Retrofit & used machinery
A machine that goes to a new operator keeps its plate and its file: you assign it to the new customer in your workspace, and documentation, history and retrofits stay with it. The file belongs to the machine, not to the folder in somebody’s office.
Every machine in your installed base
Servotag Pro does not care what is behind the guard — it cares that the person in front of it gets your answer at 03:00, in their own language.
A production line is never one supplier.
Each machine on the line carries its own plate and its own record. When something stops, the operator scans the machine that stopped — not the line, not the ERP, not a phone list on the wall.
Infeed & buffer
Filler
Capper
Labeler
Case packer
Palletizer
Machine names are generic examples. Servotag Pro is not affiliated with any machine manufacturer.
One manufacturer brings hundreds of machines with them.
You do not onboard plants one by one. You attach the plate at final assembly, or import your delivery list once — and the whole installed base is reachable from the machines themselves.
Attach at final assembly
The plate goes on the machine before it leaves your factory — like the nameplate.
Or import the installed base
Paste a list of serial numbers under one machine type, or upload your delivery list as CSV. Missing types, customers and plants are created from the file.
The plant needs no project
No app, no accounts, no IT approval. Whoever is standing at the machine can use it immediately.
Your first machine record can be live today.
Add a machine type, upload the operating manual, print the plate. Done.
Get started